Job Description

Global womenswear brand, Naked Wardrobe, is seeking a dedicated and detail-oriented Director of Warehouse Operations to oversee warehouse operations while managing the inventory pipeline. The ideal candidate will ensure the efficient receipt, storage, and distribution of all products while maintaining accurate inventory levels and supporting our brand's commitment to quality and customer satisfaction.

Key Responsibilities:

• Responsible in managing the day-to-day warehouse operations including the receipt of apparel, order fulfillment, and distribution to all sales channels such as e-commerce, wholesale, dropship, and retail
• Develop and implement operational and logistics standards in order to enhance the daily workflow for both the wholesale and the e-commerce channels while optimizing layout and efficiency
• Supervise the warehouse team and manage their daily workflow with supervising their assigned tasks from receiving, picking, packing and shipping while tracking performance to meet operational goals
• Supervise and train warehouse staff while simultaneously fostering a positive and productive work environment
• Implement and oversee inventory management procedures to maintain optimal stock levels for seasonal collections and new product launches
• Collaborate with production and merchandising teams to ensure on-time availability of products for upcoming drops and collections
• Coordinate with suppliers and shipping partners to ensure timely delivery of goods and compliance with quality standards
• Maintain accurate inventory records by utilizing warehouse management systems (WMS) and conducting standard audits to minimize discrepancies
• Remain at the cutting edge of logistics advancements and market developments to enhance efficiency, reduce costs, and boost customer satisfaction
• Lead problem solving planning in order to successfully execute customers shipping goals
• Implement procedures for the wholesale Majors shipping in order to avoid and eliminate charge backs
• Implement policy and procedures in order to improve and adopt new cost cutting measures for the company
• Synchronize the warehouse logistics strategy with the company's supply chain and overall business goals
• Plan and establish the layout and operation procedures for the company’s growing wholesale department
• Ensure compliance with safety and health regulations throughout the warehouse while promoting best practices for handling all products
• Able to flex staff based on peak seasons and demands from sales and assign them to the most needed departments in order to keep shipments timeline flowing
• Work closely with all departments from production, accounting to customer service in order to streamline operations thru the warehouse
• Meet with vendors and carriers to lower costs and negotiate best rates for anything from supplies to trucking rates while constantly explore different and better ways to maintain and improve efficiencies in a fast moving environment
• Prepare and present regular reports regarding inventory status, stock levels, and warehouse efficiency to senior management
• Responsible for overall care and maintenance of all company warehouse facilities

Qualifications:

• Bachelor’s degree in logistics, supply chain management, fashion merchandising or a related field
• 10+ years of demonstrated expertise in warehouse operations and inventory management within the apparel sector
• More than 10+ years of leadership experience in cultivating a cohesive team, adept at inspiring and nurturing a diverse group
• Proficiency in warehouse management software and tools along with strong MS Office and proven NetSuite skills
• Excellent organizational, analytical, and problem-solving abilities with a keen eye for detail
• Knowledge of fashion industry trends and the unique logistics challenges associated with apparel distribution
• Ability to lift and carry heavy items (up to 40lbs), and stand throughout working hours
• Ability to work in a Fast-paced work environment with potential for fluctuating order volumes especially during peak season
• Effective communication skills both written and verbal

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